Privacy Policy

Medi‑Engine Co., Ltd. (hereinafter, “the Company”) establishes this Privacy Policy (hereinafter, “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter, “the Service”).

Personal Information

“Personal information” refers to “Personal Information” as defined in the Act on the Protection of Personal Information and means information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information or other descriptions contained in such information, as well as data relating to facial appearance, fingerprints, voiceprints, insurance numbers on health insurance cards and other information that can identify a specific individual from the information alone.

Method of Collecting Personal Information

When a user registers to use the Service, we may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number. We may also collect transaction records containing personal information about users and payment information from business partners such as information providers, advertisers and advertising distributors (hereinafter, “Partners”).

Purpose of Collecting and Using Personal Information

The purposes for which we collect and use personal information are as follows: 1. To provide and operate our services.
2. To respond to inquiries from users (including identity verification).
3. To send emails about new features, updated information, campaigns, etc. of the services users are using and about other services we provide.
4. To contact users as necessary for maintenance and important notices.
5. To identify users who violate the terms of use or attempt to use the Service for improper or unlawful purposes, and to refuse their use.
6. To allow users to view, change or delete their registered information and view their usage status.
7. To charge users fees for paid services.

Changes to Purpose of Use

1. We will change the purpose of use of personal information only when it is reasonably recognized that the purpose after the change is related to the purpose before the change. 2. When the purpose of use is changed, we will notify users of the purpose after the change or publicly announce it on this website in the manner prescribed by the Company.

Provision of Personal Information to Third Parties

1. Except as permitted by the Act on the Protection of Personal Information or other laws and regulations, we will not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases:
(1) When it is necessary to protect a person’s life, body or property and it is difficult to obtain the consent of the person.
(2) When it is particularly necessary for improving public health or promoting the sound growth of children and obtaining the consent of the person is difficult.
(3) When it is necessary to cooperate with a national or local government or its entrusted person to execute the affairs prescribed by laws and regulations and obtaining the consent of the person is likely to hinder the execution of such affairs.
(4) When the following matters have been notified or announced in advance and we have submitted a notification to the Personal Information Protection Commission: (i) That the purpose of use includes provision to a third party; (ii) The data items to be provided to the third party; (iii) The means or method of providing to the third party; (iv) That we will stop providing personal information to the third party upon the person’s request; and (v) The method for accepting the person’s request.
2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not fall under provision to a third party: (1) When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use; (2) When personal information is provided as a result of business succession due to merger or other reasons; (3) When personal information is jointly used with a specific person, and the Company notifies the person in advance or makes it easy for the person to know to that effect, including the items of personal information to be jointly used, the scope of joint users, the purpose of use of the users and the name of the person responsible for the management of such personal information.

Disclosure of Personal Information

1. When requested by the person to disclose their personal information, we will disclose it without delay; provided, however, that if disclosure falls under any of the following, we may not disclose all or part of it and will notify the person to that effect without delay. A fee of 1,100 yen per request is charged for the disclosure of personal information: (1) When it is likely to harm the life, body, property or other rights and interests of the person or a third party; (2) When it is likely to significantly hinder the proper execution of our business; (3) When it would violate other laws and regulations. 2. Notwithstanding the provisions of the preceding paragraph, in principle we do not disclose information other than personal information such as historical information and characteristic information.

Correction and Deletion of Personal Information

1. If the user’s personal information held by the Company is incorrect, the user may request the Company to correct, add or delete (hereinafter, “Correction, etc.”) their personal information according to the procedures set by the Company. 2. If we determine that it is necessary to respond to a user’s request under the preceding paragraph, we will promptly make the Correction, etc. of the relevant personal information. 3. We will promptly notify the user when we have made the Correction, etc. or have decided not to make the Correction, etc. based on the preceding provisions.

Suspension of Use of Personal Information, etc.

1. If we are requested by the person to suspend the use or delete (hereinafter, “Suspension, etc.”) their personal information because it is being handled beyond the scope of the purpose of use or has been obtained by wrongful means, we will conduct the necessary investigation without delay. 2. Based on the investigation results of the preceding paragraph, if we determine that it is necessary to comply with the request, we will carry out the Suspension, etc. without delay. 3. We will promptly notify the user when we have carried out the Suspension, etc. or have decided not to carry out the Suspension, etc. based on the preceding provisions. 4. Notwithstanding the preceding two paragraphs, if the Suspension, etc. requires a large amount of costs or is otherwise difficult to conduct and alternative measures can be taken to protect the user’s rights and interests, we will take such alternative measures.

Changes to the Privacy Policy

1. Except as otherwise provided by law or in this Policy, the contents of this Policy may be changed without notifying users. 2. Unless otherwise specified by the Company, the amended Privacy Policy shall take effect from the time it is posted on this website.

Contact Information

For inquiries regarding this Policy, please contact the following: Address: 4F, MHK Building, 2‑8‑5 Shiba‑Daimon, Minato‑ku, Tokyo. Company Name: Medi‑Engine Co., Ltd. Representative Director: Takahiro Higashi. Department in charge: Public Relations Department.