Book now
  1. in-person
  2. On-line
  3. House call
  4. Available 24 / 7

Quick Access to Trusted Clinics Across Japan
Get care anytime, anywhere.

Depending on your insurance plan,
some or all of your care may be reimbursed.
We coordinate your visit and guide you to clinics
pharmacies as instructed by your clinician..

Book now
japanese doctor
  1. iconInternal
    Medicine
  2. iconEmergency
    Medicine
  3. iconGastrointestinal
    Medicine
  4. iconDermatology
  5. iconOtolaryngology
  6. iconPediatrics
  7. iconObstetrics &
    Gynecology
  8. iconOphthalmology
  9. iconDentistry
  10. iconUrology
  11. iconOther
  12. iconShow More

  1. 93.5 80 %

    star45

    Our follow‑up surveys reveal that a high percentage of patients report being very satisfied, and we receive excellent feedback on our medical care and support.

  2. 10min20min

    star5

    Our records indicate that we keep the time from arrival to consultation very short. By using advanced booking and a streamlined check‑in process, we aim to ensure you are seen soon after you arrive.

  3. 1hour9hour

    star5

    From your inquiry to a confirmed appointment, our response time is short. With real‑time slot lookup and attentive staff coordination, we work quickly to secure a booking so you can receive care without delay.

We take care of these concerns for you How It Works

  1. Speaks Your Language

    Find a Clinic That Speaks Your Language

    Support in English, Chinese, and more. We arrange medical interpreters and provide translated intake forms so your symptoms are communicated accurately.

  2. Trusted Clinic Nearby

    Find a Trusted Clinic Nearby

    We list only vetted, certified facilities. We recommend the nearest site with availability and share reviews and specialties.

  3. Insurance or Payment

    Worried About Insurance or Payment

    We support travel insurance and multiple payment options. Get an upfront cost estimate and help with cashless billing.

  4. Specialist Urgently

    Need a Specialist Urgently

    Priority routing to the right specialty. We check emergency, after-hours, and weekend capacity in real time to connect you fast.

  5. Online Care or a House Call

    Prefer Online Care or a House Call

    See a doctor from your hotel or home. We arrange video visits or house calls and can help you collect the medicines you need from a nearby pharmacy.

  6. Times

    Concerned About Long Wait Times

    We check open slots in real time and show typical wait times, guiding you to less-crowded times and locations.

your care

We’ve got you covered ー every step of your care. Why travelers choose “Travelers Hospital”

We will support your medical treatment with the following system.

  1. Multilingual Support

    Multilingual
    Support

    Our interpreters support multiple languages—including Chinese and Korean—so you can communicate symptoms clearly and accurately, from booking through consultation.

  2. Nationwide Coverage

    Nationwide
    Coverage

    We’re expanding beyond Tokyo and Osaka to cover clinics across Japan—from Hokkaido to Okinawa—so you can get care wherever you travel.

  3. Diverse Specialties

    Diverse
    Specialties

    Our network includes specialists in internal medicine, orthopedics, dermatology, and more, covering the most common travel-related conditions.

  4. Transparent Billing & Insurance

    Transparent Billing
    & Insurance

    We provide upfront cost estimates and insurance details. Credit card and direct insurance billing options are available for a smooth payment experience.

  5. Easy &Early Booking

    Easy &Early
    Booking

    We work with partner pharmacies so you can quickly obtain any necessary medicines, whether at your hotel or a nearby pharmacy.

  6. Fast Prescription Coordination

    Fast Medicine
    Coordination

    We quickly work with partner pharmacies so you can obtain your medication at your hotel or wherever you’re staying.

  7. Expert Advisors Assist You

    Expert Advisors
    Assist You

    Our knowledgeable advisors answer your questions about healthcare and insurance, guiding you to the right clinic before and after your visit.

Book now

List of medical departments available for consultation

  1. Internal Medicine

    Internal Medicine

    1. Fever
    2. Cough
    3. Sore throat
    1. Fatigue
    2. Diarrhea
  2. Orthopedics & Trauma

    Orthopedics & Trauma

    1. Sprains
    2. Fractures
    3. Bruises
    1. Joint pain
    2. Back pain
  3. Gastroenterology

    Gastroenterology

    1. Stomach pain
    2. Nausea
    3. Diarrhea
    1. Diarrhea
    2. Food poisoning
  4. Dermatology

    Dermatology

    1. Rashes
    2. Allergic reactions
    3. Insect bites
    1. Mild burns
    2. Dermatitis
  5. Otolaryngology

    Otolaryngology

    1. Ear pain
    2. Stuffy or runny nose
    3. Sore throat
    4. Sinus pain
    5. Hearing loss
  6. Pediatrics

    Pediatrics

    1. Fever in children
    2. Colds and flu
    3. Ear infections
    1. Skin rashes
    2. Gastroenteritis
  7. Obstetrics & Gynecology

    Obstetrics & Gynecology

    1. Pelvic pain
    2. Vaginal bleeding
    3. Pregnancy concerns
    4. Menstrual cramps
    5. Urinary infections
  8. Ophthalmology

    Ophthalmology

    1. Eye pain
    2. Redness or conjunctivitis
    3. Blurry vision
    4. Foreign body sensation
    5. Itchy eyes
  9. Dentistry

    Dentistry

    1. Toothache
    2. Dental cavities
    3. Broken tooth
    1. Gum pain
    2. Dental abscess
  10. Urology

    Urology

    1. Painful urination
    2. Frequent urination
    3. Blood in urine
    4. Kidney pain
    5. Kidney stones
  11. Other

    Other

    1. Covering a wide range of medical specialties
      2.                            
  12. female doctor

Pricing Flexible Care Plans for Your Peace of Mind

Everyone’s medical journey is unique. Travelershospital offers multiple care options—In‑person, Online Consultation, and Home Visit—so you can choose the level of service that suits your situation. Each plan includes assistance with travel insurance claims and can be reimbursed through your travel insurance.

Included with Your Second Opinion icon-inperson
In-person		 icon-onlineOn-line icon-housecallHouse-Call
Assistance with
travel insurance		 check check check
Consultation check check check
Standard service fee ¥30,000 ¥25,000 ¥80,000
  • ※Most of our services are typically eligible for travel or health insurance reimbursement,
    please check your policy details or consult with your insurer for confirmation.
  • ※Examination fees billed separately.
    • Book now

    Book Steps

    1. Step1

      Step1

      Takes about 2 minutes

      Complete Questionnaire and Book

      Press “Book now” and complete your reservation by entering your information in the booking form.

    2. Step2

      Step2

      Takes about 45 minutes

      Interview
      by advisor

      Our advisor will call you to confirm your symptoms and help select a suitable medical facility.

    3. Step3

      Step3

      Takes about 10 minutes

      Medical institution decision and Payment

      Once you receive guidance from the medical facility, please follow the instructions to prepay the consultation fee.

    4. Step4

      Step4

      Takes about 30 minutes

      Medical Examination and Collect Medication

      After your consultation at the facility, collect any necessary medicines if needed.

    Book now

    faq

    Frequently Asked Questions FAQ

    General

    Who can use this service?
    Travelers and visitors in Japan can use online, in-person, or house-call care. For any life-threatening emergency, call 119 immediately.
    What areas are covered?
    Online care is available nationwide. House calls are available within designated areas. In-person visits are available in Tokyo (Akasaka / Shibuya).
    What languages do you support?
    English plus multilingual medical interpretation (e.g., Chinese, Korean, Thai) can be arranged as needed.

    Booking & Visit Flow

    Do you accept last-minute requests?
    Yes, if slots are open. After you submit the form, an operator will arrange the earliest possible time.
    Is ID verification required?
    A passport or similar ID may be checked at the visit, depending on clinic policy.
    Can I reschedule or cancel?
    Yes, per the terms in your confirmation email. If a suitable slot is open, we can move your appointment.

    Medical Care & Treatments

    Can I receive medication through online care?
    If appropriate, the doctor can recommend treatment and we’ll coordinate medication pickup or hotel delivery as available.
    Will I receive medication for my condition?
    The doctor will recommend appropriate treatment only when clinically necessary.
    Do you provide IVs or wound care?
    House‑calls or in‑person visits may provide care such as fluids and wound management when appropriate.

    Medications & Pickup

    Where do I receive my medication?
    We arrange rapid digital orders with partner pharmacies and can coordinate hotel/onsite receipt when possible.
    How long until my medication is ready?
    We expedite pickup right after your medication order is placed timing varies by region and hour.
    How long is my medication order valid?
    Please confirm medication information at your place of treatment.

    Pricing, Payment & Insurance

    Is this covered by travel insurance?
    Often eligible under travel insurance. We help prepare required documents (coverage depends on your policy).
    Can I get an estimate in advance?
    We provide a cost estimate beforehand. If extra tests/procedures are needed, we’ll inform you first.
    Can I receive documents in English for my claim?
    Yes, we support English documentation as required by clinics/insurers.

    Real Patient Voice

    1. Real Patient Voice

      32 years old
      Woman,
      USA

      The best medical service ever

      I’ve received medical care in the U.S. many times, but Travelershospital was by far the highest quality and the fastest medical service I’ve ever experienced. I honestly couldn’t believe such an amazing service exists in Japan. Everything—from the consultation to the medication delivery—was incredibly smooth and professional. This level of care should be the global standard. Highly recommended for any traveler in Japan!

    2. Real Patient Voice

      58 years old
      Woman,
      Australia

      Efficient, reassuring and traveler-friendly medical care in Japan

      While traveling in Japan, I had a small medical issue and used Travelers’ Hospital’s online consultation service.
      The experience was excellent: the doctor spoke English clearly, the appointment was available quickly, and the medication I needed was arranged quickly and delivered to my hotel the same day.
      When you are far from home and have a health concern, it’s incredibly reassuring to have such an efficient and reliable service. It allowed me to focus on enjoying my holiday instead of spending hours at a clinic or pharmacy.
      This service reflects the best of Japan’s efficiency and organization, and it made my already positive impression of Japan even stronger. I would absolutely recommend it to other travelers.

    3. Real Patient Voice

      41 years old
      Man,
      Canada

      Fast support for a headache and fever during my trip to Japan

      During my trip to Japan, I suddenly developed a severe headache with fever and needed quick medical advice. Travelers’ Hospital was incredibly helpful: I was able to book an online consultation almost immediately, the doctor spoke excellent English, and I received clear instructions on how to combine medications safely.
      I could continue enjoying my trip without losing a day at a clinic or hospital. For any traveler worried about illness far from home, this service is a huge reassurance — efficient, clear, and traveler-friendly. It also reinforced my positive impression of Japan’s excellent organization and hospitality.

    4. Real Patient Voice

      72 years old
      Woman,
      UK

      Helpful support when I forgot my regular medication.

      During my trip to Japan, I realised I had accidentally left my blood pressure medication at my previous hotel and started to panic. Travelers’ Hospital (“Travelershospital”) responded immediately, arranged the medication I needed for the rest of my stay. — all on the same day.
      I was amazed at how flexible and efficient this service was. It turned a stressful situation into peace of mind, allowing me to enjoy the rest of my trip without worry. I would absolutely recommend this service to any traveller.

    Booking Forms

    Booking Request

    Preferred Date
    Select Candidate time※up to 5

    0/5 Selected
    Select a Consultation Type
    ※In-person consultations are available only in Tokyo.
    Select Location (State)
    Input a Sympotms

    Your Information

    First name
    Last name
    Date of Birth
    Gender
    Nationality
    Phonenumber
    Email
    Have travel insurance
    with medical coverage
    Contact method